Privacy Policy for Muddy River Workshop
Effective Date: 16 November 2024
Muddy River Workshop cares about your privacy and is dedicated to keeping your personal information safe. This Privacy Policy explains how we gather, use, and protect your information when you visit our website or buy our products.
1. Information We Collect
We may gather the following personal information:
Name
Email address
Billing and shipping addresses
Payment details
Order details
IP address and browsing behavior through cookies and analytics tools
2. How We Collect Information
We collect personal information through:
Website forms (like contact forms and account registration)
Order checkout processes
Cookies and tracking technologies (see Section 6)
3. Purpose of Data Collection
We use your information to:
Process your orders
Communicate with you about your orders and account
Send newsletters and promotional emails (only if you choose to receive them)
Enhance our website and services with analytics
4. Data Sharing with Third Parties
We share your data with trusted partners to assist with:
Payment Processing: PayPal, Amazon Pay
Shipping: USPS
Analytics: Google Analytics for site performance
We do not sell or rent your personal information to anyone.
5. Marketing Communication
You need to opt in to receive newsletters or promotional emails. You can opt out anytime by:
Clicking the “unsubscribe” link in the email
Emailing us at support@muddyriverworkshop.com
6. Cookies and Tracking Technologies
We use cookies to:
Analyze website performance and visitor actions
Personalize your experience on our site
You can manage your cookie preferences using our settings tool.
7. Data Retention
We keep your personal information:
As long as necessary for the purposes stated in this policy
Until you request its deletion or choose to opt out of marketing
Or as required by law
8. Data Security
We protect your data by:
Using encryption during transmission and storage
Limiting access to sensitive information to authorized staff
9. Children’s Privacy
Muddy River Workshop does not knowingly collect personal information from children under 13 (or 16, depending on local laws). If we find out we have, we’ll delete it promptly.
10. Your Rights
Depending on where you are, you may have rights under applicable laws, which include:
Accessing your personal data
Correcting incorrect information
Requesting deletion of your data
Opting out of marketing emails
To exercise these rights, email us at support@muddyriverworkshop.com.
11. Global Compliance
This Privacy Policy is here to comply with international privacy rules, including:
General Data Protection Regulation (GDPR) for EU users
California Consumer Privacy Act (CCPA) for California residents
For any specific questions about your area, contact us at support@muddyriverworkshop.com.
12. Changes to This Privacy Policy
We may update this policy at any time. Changes will be posted here, along with the updated effective date.
13. Contact Us
If you have questions or concerns about your privacy, please reach out to us:
Email: support@muddyriverworkshop.com